Customer reviews of Herts Motors Limited

By nicholas S on 21 February 2020 | Verified purchase

After an AA Inspection I was told the clutch had limited life left/high biting point, the dealer was reluctant to change it as he was not really sure it was necessary. I ended up paying a bit extra partly for piece of mind as well but after changing it anyway and taking a proper look turns out it probably did not really need a new one after all as he though all along. While his mechanic had the vehicle up on the lift changing the clutch he also noticed the breaks at the front could do with replacing (which was not something the AA Inspection mentioned), I appreciate him going the extra mile and changing them for me when others may not have bothered. He also threw in 12 months RAC breakdown cover which I was not expecting. Many thanks for all your help, and the extras.

Reply from Herts Motors Limited on 21/02/20

Thanks for the review Nicholas regards Kevin

By alan S on 15 February 2020 | Verified purchase

Great friendly staff and very efficient, they sorted the finance for us and explained all we needed to know, I travelled from Newcastle to collect this van so only viewed by photograph. It was exactly as it was in the advert. We even received a courtesy call later that afternoon asking if we were happy and had a safe journey home. A pleasure dealing with these guy's definitely recommended by me 👍

Reply from Herts Motors Limited on 19/02/20

Thanks for the review Alan regards Kevin

By michael B on 06 February 2020 | Verified purchase

Found Kevin helpful and pleasant to deal with during the buying process.

Reply from Herts Motors Limited on 07/02/20

Thanks for the review Michael regards Kevin

By craig R on 06 February 2020 | Verified purchase

It was a pleasure to do business with the staff at Herts Motors friendly staff not pushy at all like most sales staff. I purchased a lovely 16 plate van at a great price and as I couldn't afford it outright they also helped arrange the finance at an affordable monthly cost. I also got 6 months warranty with the vehicle that I purchased which is a bonus. I would recommend Herts Motors to anyone looking to purchase any vehicle from them and I will definitely purchase from them again in the future. Thanks again for your help Herts Motors 👍

Reply from Herts Motors Limited on 07/02/20

Thanks for review Craig regards Kevin

By litsa S on 04 February 2020 | Verified purchase

Helpful, informative, friendly staff. I felt I was in safe hands and got service with a smile too. I asked as many questions as I wanted and was able to make an informed decision that I was happy with.

Reply from Herts Motors Limited on 05/02/20

Thanks for the review Litsa regards Kevin

By vanessa G on 20 January 2020 | Verified purchase

Very good service. Buying the van was made easy. Very friendly professional and after care has been brilliant answering any questions I may still have

Reply from Herts Motors Limited on 22/01/20

Thanks for the review Vanessa regards Kevin

By david C on 20 January 2020 | Verified purchase

Everyone at Herts Motors was a pleasure to deal with, I would definitely go straight back to them in the future. He was extremely helpful even offering to pick me up from the train station when picking up the van.

Reply from Herts Motors Limited on 22/01/20

Thanks for the review Dave regards Kevin

By william B on 16 January 2020 | Verified purchase

I needed to purchase a new Van and the owner was very helpful. I requested to have extra locks fitted on the van and that was dealt with swiftly. I would recommend Herts Motors.

Reply from Herts Motors Limited on 17/01/20

Thanks for the review Bill regards Kevin

By garry T on 15 January 2020 | Verified purchase

Top guy ,very accommodating and extremely nice ,would buy from them again in a heartbeat

Reply from Herts Motors Limited on 16/01/20

Thanks for the review Garry regards Kevin.

By darren N on 10 January 2020 | Verified purchase

Just recently purchased a pick up from herts motors.... excellent customer service....very helpful & honest with me..... thoroughly recommend herts motors to purchase a new van etc !!! Many thks and good luck

Reply from Herts Motors Limited on 13/01/20

Thanks for the review Darren regards Kevin