Customer reviews of Herts Motors Limited

By DANIEL F on 24 April 2017 | Verified purchase

I recently bought a van with Herts and Essex Motors and the service which I received was excellent. Very polite, helpful and did not feel pressured into purchasing anything. Very pleased with the van. Would highly recommend them to my friends & family!!

Reply from Herts Motors Limited on 25/04/17

Thanks for the review kind regards Kevin

By ROBERT U on 10 April 2017 | Verified purchase

Very good

By Luis F on 07 April 2017 | Verified purchase

Purchased a citroen relay lwb van from kevin. Clean van with low mileage.

Reply from Herts Motors Limited on 10/04/17

thanks for the review Luis

By John A on 05 April 2017 | Verified purchase

Great company very friendly and professional made my purchase simple and easy. My new van has been excellent would definitely buy next van from these guys

Reply from Herts Motors Limited on 06/04/17

thanks very much for taking the time to review us regards Kevin

By Robert R on 03 April 2017 | Verified purchase

This is the fourth van I've bought from Herts Motors. They deliver what they say and sorted any problems out. I'll buy my next van from them.

Reply from Herts Motors Limited on 04/04/17

Hi Robert thanks for the review.

By Kellie K on 10 January 2019 | Purchase not verified

We have now purchased 4 vans from Herts Motors. The staff go out of their way to assist you. Would highly recommended them.

Reply from Herts Motors Limited on 11/01/19

Thanks for the review Kellie regards Kevin

By Kirk H on 04 January 2019 | Purchase not verified

Purchased a 5 year old van with 66,000 miles for over £13,000 on finance. The engine seized after only 8 months and the garage won't repair it or offer any financial help. I would strongly recommend against using this company.

Reply from Herts Motors Limited on 04/01/19

We are sorry to hear you have had a problem, we have offered to assist but you declined. We feel that your review is not fair or accurate, the van was invoiced at £8550 plus vat not £13,000 as you state. The van was supplied with a 6 month AA warranty with options to extend to 1,2,or 3 years you accepted the 6 months warranty which was included within the purchase price, the problem occurred at almost 9 months which is 3 months past your warranty period .You said the engine did not sound right but continued to drive until the engine failed this is a circumstance out of our control. Despite your internet crusade to blight our business our offer to assist you remains open

By Howard T on 11 April 2017 | Purchase not verified

From the moment you walk into Herts Motors you are given excellent personal customer service. I have used this company on more than one occasion to buy vans for my work, and I am delighted with the way I have been treated. The range of vans is excellent, both in quality and value for money, and even if the van requirements can't be met straight away, within a short time the staff have sourced the right van and made arrangements for it to be brought to the site. I cannot speak highly enough of the professional way I have been treated.

Reply from Herts Motors Limited on 12/04/17

thanks for taking the time to review us regards Kevin