Customer reviews of Herts Motors Limited

By Ricky W on 22 May 2017 | Verified purchase

Have used Herts Motors Ltd for the past fifteen years. Currently purchased my third van through the company. I experienced a friendly and professional service throughout my purchases and after sales.

Reply from Herts Motors Limited on 24/05/17

Thanks for the review Ricky see you in three years, regards Kevin

By Tom D on 18 May 2017 | Verified purchase

Excellent service. Kevin was very welcoming and answered all questions/queries I had honestly. Will definately be using again and highly recommend.

Reply from Herts Motors Limited on 19/05/17

Thanks for the review Tom regards Kevin

By Robert U on 24 April 2017 | Verified purchase

They are very helpful they run through the vehicle with you Pilot don't try and talk you into buy the vehicle as lot of van sales at very pushy one of the best I've bean to

Reply from Herts Motors Limited on 25/04/17

Thanks for the review Bob kind regards Kevin

By DANIEL F on 24 April 2017 | Verified purchase

I recently bought a van with Herts and Essex Motors and the service which I received was excellent. Very polite, helpful and did not feel pressured into purchasing anything. Very pleased with the van. Would highly recommend them to my friends & family!!

Reply from Herts Motors Limited on 25/04/17

Thanks for the review kind regards Kevin

By ROBERT U on 10 April 2017 | Verified purchase

Very good

By Luis F on 07 April 2017 | Verified purchase

Purchased a citroen relay lwb van from kevin. Clean van with low mileage.

Reply from Herts Motors Limited on 10/04/17

thanks for the review Luis

By John A on 05 April 2017 | Verified purchase

Great company very friendly and professional made my purchase simple and easy. My new van has been excellent would definitely buy next van from these guys

Reply from Herts Motors Limited on 06/04/17

thanks very much for taking the time to review us regards Kevin

By Robert R on 03 April 2017 | Verified purchase

This is the fourth van I've bought from Herts Motors. They deliver what they say and sorted any problems out. I'll buy my next van from them.

Reply from Herts Motors Limited on 04/04/17

Hi Robert thanks for the review.

By Kellie K on 10 January 2019 | Purchase not verified

We have now purchased 4 vans from Herts Motors. The staff go out of their way to assist you. Would highly recommended them.

Reply from Herts Motors Limited on 11/01/19

Thanks for the review Kellie regards Kevin

By Kirk H on 04 January 2019 | Purchase not verified

Purchased a 5 year old van with 66,000 miles for over £13,000 on finance. The engine seized after only 8 months and the garage won't repair it or offer any financial help. I would strongly recommend against using this company.

Reply from Herts Motors Limited on 04/01/19

We are sorry to hear you have had a problem, we have offered to assist but you declined. We feel that your review is not fair or accurate, the van was invoiced at £8550 plus vat not £13,000 as you state. The van was supplied with a 6 month AA warranty with options to extend to 1,2,or 3 years you accepted the 6 months warranty which was included within the purchase price, the problem occurred at almost 9 months which is 3 months past your warranty period .You said the engine did not sound right but continued to drive until the engine failed this is a circumstance out of our control. Despite your internet crusade to blight our business our offer to assist you remains open